Frequently Asked Questions
Who uses Fundmeon?
Anyone with an audience. Youtubers, musicians, Non-Profits, podcasters, writers, artists, societies, businesses, Influencers, Instagrammers, you name it.
How do I withdraw my funds?
Funds are directly paid out to your bank account of PayFast account upon each successful transaction. This includes both one-time payments and subscription payments.
How can my audience pay?
We accept all major Credit Cards, Debit Cards, Visa, Mastercard, Masterpass, SnapScan, Instant EFT, MobiCred, and SCode.
Is Fundmeon free?
Yes. You are not obligated to pay any fees from your pocket. A tiny percentage is deducted from each succesful payment made to your Fundmeon. These fees sustain the platform and all Fundmeon employees. If you're feeling generous and like what we're doing, support The Fundmeon Project directly here.
Is Fundmeon safe and reliable?
We don’t store credit card data on our servers. Payment processing is handled by PayFast (PCI Compliance Level 1).
We make periodic backups, and force SSL encryption across the platform.
We make it easy for you to report issues to encourage responsible reporting of any security and safety issues, and we’re quick to take action.
Can I build a serious business using Fundmeon?
Yes, there are many creators, businesses and Non-Profits earning a significant income on Fundmeon. We will grow with you.
Why choose Fundmeon?
With Fundmeon, you get everything you need to receive online payments and showcase your business, creatives or Non-Profit. You don't have to worry about paying for and stitching together a dozen services, from sending emails to charging for subscriptions. We take care of all of that for you.
How do I contact Fundmeon?
Do I pay any additional fees on the money paid out to my PayFast account?
No. You do not pay any additional fees on funds paid out to your PayFast account.
What are subscription payments?
Subscription payments is when a supporter can sign-up to donate/ pay you or your organisation on a monthly basis directly via your Fundmeon page. After which, Fundmeon handles all backend actions to facilitate these payments from your supporter to you without any additional effort or reminder form your side.
How do I keep track of my funds and supporters?
Upon publishing your Fundmeon, you will gain access to your personalised dashboard which acts as your control centre where you can manage your page, track your funds, one-time payments, subscriptions and view your supporters.
How do I know that I received a payment?
Upon each successful transaction, a payment confirmation is sent your supporter and a notice of the transaction is sent to you.