Privacy Policy

Your use of this website (the β€œsite”) constitutes your acceptance of the terms of this privacy policy (the β€œpolicy”). By accepting this policy, you expressly consent to our collection, storage, use and disclosure of your personal information as described.

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Modifications

Unless notice is required in terms of any applicable laws, Fundmeon may change the content of this policy from time to time in line with any changes that the law or our internal business operations require, without prior notice. However, Fundmeon will notify you of any material changes to this policy. The current version of this policy that applies each time you visit and/or use our site and/or services will regulate our relationship. It is your responsibility to consider the policy each time you visit the site. If you do not agree with any terms of this policy, you must stop using the site and/or services.

Collecting your personal information

Fundmeon collect personal information about you from the following sources:

  • Directly from you when you provide it to Fundmeon, such as when you sign up to use the platform and services, contact Fundmeon or through the course of our relationship with you.

  • From your use of the services.

  • From your use of our platform or use of any features or resources available on or through our platform.

  • From public sources where you have made your personal information public, including on social media; and

  • From third parties and our service providers when you interact with them through the platform or as required of the third parties to share it with Fundmeon.

Payments

Online payments are processed by Payfast. Fundmeon does not receive any credit or debit card information except for the name of the cardholder, the billing and shipping address, the transaction reference, date and time, the card type and the amount received. Fundmeon does not receive any other card details such as the Card Number, Security Code or Expiry Date.

Information processing

The following categories broadly describe the types of personal information that Fundmeon process:

  • General personal details: your name and surname, gender, date of birth, age, nationality, language preferences, identity, or passport number.

  • Sensitive personal information: such as information voluntarily disclosed by Users to Fundmeon which may include information about health, sexuality, religious beliefs.

  • Contact details: your address, contact number, email address, public social media profile(s).

  • Account details: such as your username, password, usage data and aggregate statistical information.

  • User information: personal information included in correspondence, transaction documents, use of the services or other materials that Fundmeon process in the course of providing the services.

  • Consent records: records of any consents you have given Fundmeon in respect of using your personal information, including the consent by a parent/guardian where the user is a minor and is required to obtain parental consent as required by the applicable laws in the user's jurisdiction, consent to use your sensitive personal information, and any related information, such as the specific details of the consent. Fundmeon will also record any withdrawals or refusals of consent.

  • Payment details: payment method, information provided by payment gateway service providers, payment amount, date and reason for payment and related information.

  • Data relating to our platform: such as the type of device you use to access the platform, the operating system and browser, browser settings, ip address, dates, and times of connecting to and using the platform and other technical communications information.

  • Cookies and other technologies.

  • Content and advertising data: records of your interactions with our online advertising on the various websites which Fundmeon advertise and records relating to content displayed on web pages displayed to you.

  • Views and opinions: any views and opinions that you choose to share with Fundmeon, or publicly post about Fundmeon on social media platforms or on various other websites.

  • Children's personal information: personal information of any user that qualifies as a child in terms of the applicable law of the applicable jurisdiction of the user, necessary for Fundmeon to render the services and with the consent of a parent or guardian.

Fundmeon will only process the personal information of children with the consent of a parent or guardian of that child where required in terms of applicable laws.

Purpose of processing your information

Fundmeon only process adequate and relevant personal information for the following purposes and legal bases:

  • To perform in terms of our agreement with you (including to provide you with the services and platform);

  • Operate and manage your account or relationship with Fundmeon;

  • Monitor and analyse our business to ensure that it is operating properly, for financial management and for business-development purposes.

  • Contact you by email, sms, push notifications or other means to inform you about our services, unless you have opted-out of such communications (direct marketing);

  • Form a view of you as an individual and to identify, develop or improve the platform and services.

  • Carry out market research and surveys, business and statistical analysis and necessary audits.

  • Fraud prevention.

  • Perform other administrative and operational tasks like testing our processes and systems and ensuring that our security measures are appropriate and adequate; and

  • Comply with our regulatory, legal, or other obligations.

In addition to the above purposes, Fundmeon may use your personal information for other purposes if the law allows for it, if you consent to it, or if it is in the public interest to do so. All purposes for the processing of your personal information will be legal in terms of applicable law.

Direct marketing

  • Fundmeon may process your personal information to contact you to provide you with information regarding our platform and services that may be of interest to you. Where Fundmeon provides services to you (where you are a customer of ours), Fundmeon may send information to you regarding our services and other information that may be of interest to you, using the contact details that you have provided to Fundmeon. Fundmeon will only send you direct marketing communications where you have consented to Fundmeon sending you direct marketing or otherwise in compliance with applicable laws.

  • You may unsubscribe from any direct marketing communications at any time by clicking on the unsubscribe link that Fundmeon includes in every direct marketing communication, in your account settings on the platform or by contacting Fundmeon and requesting Fundmeon to do so.

  • After you unsubscribe, Fundmeon will not send you any direct marketing communications, but Fundmeon will continue to contact when necessary in connection with providing you with the services or in connection with our business. 

Disclosure of personal information to third parties

Fundmeon will keep your personal information confidential and only share it with others in terms of this policy, or if you consent to it, or if the law requires Fundmeon to share it.

 

Fundmeon may disclose your personal information to:

  • Our business partners or third-party processors to provide you with the platform and services, such as data storage service providers, third party payment processors, etc. In accordance with written agreements.

  • Legal and regulatory authorities, upon their request, or for the purposes of reporting any breach of applicable law.

  • Accountants, auditors, lawyers, and other external professional advisors in terms of written agreements with them.

  • Any relevant party to the extent necessary for the establishment, exercise or defence of legal rights, criminal offences, threats to public security, etc.

  • Any relevant third party in the event that Fundmeon sell or transfer all or any portion of our business or assets; and

  • Any relevant third-party provider where our platform uses third party advertising, plugins, or content.

 

If Fundmeon engage third party processors to process your personal information, the processors will only be appointed in terms of a written agreement which will require the third-party processors to only process personal information on our written instructions, use appropriate measures to ensure the confidentiality and security of your personal information and comply with any other requirements set out in the agreement and required by applicable law.

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Our platform may connect to various social media websites or apps, including, but not limited to, Facebook, Twitter, LinkedIn, Google+ and Instagram. If you want to use our platform for social media integration, Fundmeon will share your personal information with the relevant social media websites or apps.

International transfers of personal information

Due to the nature of the services and Fundmeon being established in different countries, Fundmeon needs to transfer personal information to and from the different countries for internal business purposes.

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Fundmeon may transfer your personal information to recipients in other countries. Fundmeon will only transfer personal information to third parties in countries with adequate data protection laws or do so in terms of a written agreement with the recipient which imposes data protection requirements on that party as required by applicable law.

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Please note that when you transfer any personal information directly to a third party in another country (i.e., Fundmeon do not send your personal information to the third party), Fundmeon is not responsible for that transfer of personal information (and such transfer is not based on or protected by this policy). Any personal information that Fundmeon receive from a third-party country will nevertheless be processed in terms of this policy.

Security

Fundmeon have implemented appropriate technical and organisational security measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, disclosure, access and other unlawful or unauthorised forms of processing. These measures are in accordance with applicable law.

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The internet is an open and often vulnerable system and the transfer of information via the internet is not completely secure. Although Fundmeon will implement all reasonable measures to protect personal information, Fundmeon cannot guarantee the security of your personal information transferred to Fundmeon using the internet. Therefore, you acknowledge and agree that any transfer of personal information via the internet is at your own risk and you are responsible for ensuring that any personal information that you send is sent securely.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. For more information, visit All About Cookies.

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Fundmeon uses cookies to help Fundmeon identify and track visitors, their usage of Fundmeon website, and their website access preferences. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others remain on your computer or terminal device for a longer period (persistent cookies). Our Site uses first party cookies (cookies set directly by Anchor) as well as third party cookies, as described below

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Strictly Necessary Cookies: Used to provide Users with the Services available through our Site and to use some of their features, such as the ability to log-in and access to secure areas. These cookies are served by Anchor and are essential for using and navigating the Site. Without these cookies, basic functions of our Site would not work. Because these cookies are strictly necessary to deliver the Site and the Services, you cannot refuse them.

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Analytics/Performance: Used to better understand the behavior of the Users on our Site and improve our Site accordingly, for example by making sure Users are finding what they need easily. The Site uses Google Analytics, a web analytics service provided by Google Inc. (β€œGoogle”). The information collected by Google (including your IP address) will be transmitted to and stored by Google on servers in the United States (Google is certified to the Privacy Shield for data transfers). How long a Google Analytics cookie remains on your computer or device depends on what it is and what it is used for. Some Google Analytics cookies expire at the end of your browser session, whilst others can remain for up to two years. You can prevent your data from being collected by Google Analytics on our Site by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser. For more information on Google Analytics privacy practices, read here.

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Fundmeon visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Fundmeon's websites, with the drawback that certain features of Fundmeon's websites may not function properly without the aid of cookies.

Privacy policy changes

Although most changes are likely to be minor, Fundmeon may change its Privacy Policy from time to time, and at Fundmeon's sole discretion. Fundmeon encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Fundmeon.co.za account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Other Terms and Conditions

Your access to and use of the Fundmeon is subject to any additional terms applicable to such Services that may be posted on the Terms from time to time, including without limitation, Fundmeon’s Terms of Use available here.

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By agreeing to our privacy policy you are also agreeing to Google's privacy policy for the services which we use like Google Sign In, Recaptcha, Analytics, etc. which can be found here.

Contact Us

Please feel free to contact us if you have any questions about Fundmeon’s Privacy Policy or the information practices.

You may contact us as follows: You may send an email to support@fundmeon.co.za.

Children's information and special/sensitive personal information

Fundmeon do not intentionally collect or use children's personal information for purposes other than providing the services to users that are children without the consent of a parent or guardian of the child unless the user is capable of consenting to the processing of his/her personal information in terms of the applicable laws in his/her jurisdiction. Similarly, Fundmeon do not intentionally collect or process special/sensitive personal information and will only do so with consent or if allowed by applicable law. 

Fundmeon will only use the personal information of child users for purposes of providing the platform and services to them in terms of the consent received or if there is a legal justification to use the personal information in terms of applicable laws.